Introduction
At Zoe Hikes, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and make purchases on our website. By using our website, you agree to the practices outlined in this policy.
Information We Collect
When you browse or purchase from Zoe Hikes, we may collect the following types of personal information:
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Full name
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Shipping address
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Contact number
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Email address
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Order history and preferences
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Device and browsing information (such as IP address, browser type, and cookies)
We only collect information necessary to process and fulfill your orders, provide customer support, improve our services, and ensure a seamless shopping experience.
How We Use Your Information
Your information is used to:
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Process and deliver your orders
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Communicate with you about orders, updates, and customer support
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Improve our website, products, and services
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Send occasional marketing emails, promotions, or updates (only if you opt-in)
We do not sell, rent, or share your personal data with third parties for marketing purposes. We may, however, share necessary information with trusted third-party services strictly for order fulfillment and delivery purposes.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Your Rights
You have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your personal data
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Withdraw consent or opt-out of any marketing communications
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Lodge a complaint with a data protection authority if you believe your data is being misused
Opt-Out Instructions
If you no longer wish to receive marketing communications or promotional emails from Zoe Hikes, you can opt out by:
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Clicking the “unsubscribe” link at the bottom of our emails (if available), or
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Contacting us directly at [email protected] with the subject line “Opt-Out Request”
We will process your request promptly and ensure your preferences are respected.
Security
We implement industry-standard measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we strive to protect your data, no online transmission or storage system is 100% secure.
International Users
As Zoe Hikes operates worldwide, your personal information may be transferred and processed in countries other than your own. By using our website, you consent to such cross-border transfers.
Changes to This Policy
Zoe Hikes may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of those changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Email: [email protected]